across ChatGPT, Claude, Perplexity, Google AI Overviews
ChatGPT
30.7
15/15 answered
Claude
0.0
15/15 answered
Perplexity
0.0
15/15 answered
Google AI Overviews
0.0
12/15 answered
AI Overview appeared on 12/15 searches
Share of voice
Salesforce Service Cloud42%Seen in 32% of answers · cited 44%
Zendesk22%Seen in 19% of answers · cited 21%
Intercom15%Seen in 18% of answers · cited 10%
Gladly (you)11%Seen in 9% of answers · cited 13%
Kustomer10%Seen in 9% of answers · cited 13%
Prompts you're losing
“What are the best agentic commerce platforms for conversational commerce?”0.0
“What are the top agentic commerce platforms for personalized product recommendations in 2026?”0.0
“Which agentic commerce tools are best for managing customer profiles across channels?”0.0
“Agentic commerce platform vs traditional customer service software: what are the key differences?”0.0
“Zendesk vs Intercom for agentic commerce and AI-powered customer support—which is better?”0.0
Every question, every engine
15 questions · 57 answers · you appear in 5 · Salesforce Service Cloud in 18
“What are the best agentic commerce platforms for conversational commerce?”ChatGPT: absentClaude: absentPerplexity: absentGoogle AI Overviews: absent
“Which agentic commerce platforms offer the strongest AI-powered customer service capabilities?”ChatGPT: cited youClaude: absentPerplexity: absentGoogle AI Overviews: no answer
“What should I look for in an agentic commerce platform for unified customer conversations?”ChatGPT: cited youClaude: absentPerplexity: absentGoogle AI Overviews: absent
“What are the top agentic commerce platforms for personalized product recommendations in 2026?”ChatGPT: absentClaude: absentPerplexity: absentGoogle AI Overviews: absent
“Which agentic commerce tools are best for managing customer profiles across channels?”ChatGPT: absentClaude: absentPerplexity: absentGoogle AI Overviews: no answer
“How do the best agentic commerce platforms support cross-channel customer service?”ChatGPT: cited youClaude: absentPerplexity: absentGoogle AI Overviews: absent
“Agentic commerce platform vs traditional customer service software: what are the key differences?”ChatGPT: absentClaude: absentPerplexity: absentGoogle AI Overviews: absent
“Zendesk vs Intercom for agentic commerce and AI-powered customer support—which is better?”ChatGPT: absentClaude: absentPerplexity: absentGoogle AI Overviews: absent
“Salesforce Service Cloud vs Kustomer for unified customer conversations and customer profile management”ChatGPT: absentClaude: absentPerplexity: absentGoogle AI Overviews: absent
“What features do I need in an agentic commerce platform to automate conversational shopping?”ChatGPT: absentClaude: absentPerplexity: absentGoogle AI Overviews: absent
“Which agentic commerce platforms integrate customer service, recommendations, and purchase journeys in one system?”ChatGPT: cited youClaude: absentPerplexity: absentGoogle AI Overviews: absent
“What are the best agentic commerce solutions for connecting conversations across chat, email, social media, and messaging apps?”ChatGPT: absentClaude: absentPerplexity: absentGoogle AI Overviews: absent
“How much do agentic commerce platforms cost, and what pricing models should I expect?”ChatGPT: absentClaude: absentPerplexity: absentGoogle AI Overviews: absent
“What implementation and integration requirements should I consider when choosing an agentic commerce platform?”ChatGPT: absentClaude: absentPerplexity: absentGoogle AI Overviews: absent
“Which agentic commerce platform is best for delivering personalized shopping assistance at scale?”ChatGPT: cited youClaude: absentPerplexity: absentGoogle AI Overviews: no answer
Your top fixes
Publish a comparison page targeting “What are the best agentic commerce platforms for conversational commerce?”
Page outline, headings, and JSON-LD schema tuned to win this prompt. Included in the full fix plan.
Add an FAQ block answering “What are the top agentic commerce platforms for personalized product recommendations in 2026?”
Copy-ready FAQ with FAQPage JSON-LD markup. Included in the full fix plan.
Ship an llms.txt so AI engines describe Gladly accurately
A generated llms.txt tailored to your product and use cases. Included in the full fix plan.