Help Scout

https://www.helpscout.com

Sep 19, 2026

Audit your own site

AI visibility score 16.2 /100

across ChatGPT, Claude, Perplexity

ChatGPT

8.0

15/15 answered

Claude

29.3

15/15 answered

Perplexity

22.7

15/15 answered

Google AI Overviews

10.0

4/15 answered

AI Overview appeared on 4/15 searches

Share of voice

Prompts you're losing

  1. Which customer service platforms are best for automating support workflows and ticket routing?0.0
  2. How does Zendesk compare with Intercom for managing customer support tickets and conversations?0.0
  3. Zendesk vs Freshdesk: which customer support software is better for a growing business?0.0
  4. Intercom vs Gorgias for AI customer service and ecommerce support—what are the key differences?0.0
  5. What customer support software is best for tracking response times, resolution rates, and agent performance?0.0

Every question, every engine

15 questions · 49 answers · you appear in 18 · Zendesk in 39

  1. What are the best customer support software tools for managing a shared support inbox?ChatGPT: named youClaude: named youPerplexity: named youGoogle AI Overviews: no answer
  2. Which customer service platforms are best for automating support workflows and ticket routing?ChatGPT: absentClaude: absentPerplexity: absentGoogle AI Overviews: no answer
  3. What customer support software is best for providing AI-powered answers to customers?ChatGPT: absentClaude: cited youPerplexity: absentGoogle AI Overviews: no answer
  4. What are the top customer support platforms for creating a self-service help center in 2026?ChatGPT: absentClaude: named youPerplexity: named youGoogle AI Overviews: no answer
  5. How does Zendesk compare with Intercom for managing customer support tickets and conversations?ChatGPT: absentClaude: absentPerplexity: absentGoogle AI Overviews: absent
  6. Zendesk vs Freshdesk: which customer support software is better for a growing business?ChatGPT: absentClaude: absentPerplexity: absentGoogle AI Overviews: absent
  7. Intercom vs Gorgias for AI customer service and ecommerce support—what are the key differences?ChatGPT: absentClaude: absentPerplexity: absentGoogle AI Overviews: absent
  8. What customer support software is best for tracking response times, resolution rates, and agent performance?ChatGPT: absentClaude: absentPerplexity: absentGoogle AI Overviews: no answer
  9. Which help desk platforms make it easy to collect and analyze customer feedback?ChatGPT: absentClaude: absentPerplexity: named youGoogle AI Overviews: named you
  10. What is the best customer service software for combining email, chat, and social media support in one inbox?ChatGPT: absentClaude: cited youPerplexity: cited youGoogle AI Overviews: no answer
  11. What are the most affordable customer support tools for a small business with a shared team inbox?ChatGPT: absentClaude: named youPerplexity: cited youGoogle AI Overviews: no answer
  12. Which customer support platforms offer the best AI chatbot and knowledge base features?ChatGPT: absentClaude: absentPerplexity: absentGoogle AI Overviews: no answer
  13. What should I look for when choosing customer support software for automated ticket workflows?ChatGPT: absentClaude: absentPerplexity: absentGoogle AI Overviews: no answer
  14. What are the best alternatives to Zendesk for customer support teams that need help center and reporting features?ChatGPT: named youClaude: cited youPerplexity: named youGoogle AI Overviews: no answer
  15. Which customer support software is easiest to set up for self-service customer support and automated answers?ChatGPT: named youClaude: named youPerplexity: named youGoogle AI Overviews: no answer

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