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Kayako

https://kayako.com

Sep 19, 2026

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AI visibility score 3.2 /100

across ChatGPT, Claude, Perplexity

ChatGPT

0.0

15/15 answered

Claude

4.0

15/15 answered

Perplexity

14.7

15/15 answered

Google AI Overviews

12.0

5/15 answered

AI Overview appeared on 5/15 searches

Share of voice

Prompts you're losing

  1. “Which AI customer support tools can draft and send accurate replies to customers?”0.0
  2. “How do Zendesk, Freshdesk, Intercom, and Salesforce Service Cloud compare for AI-powered customer support?”0.0
  3. “What should I look for when choosing an AI customer support platform for an existing help desk?”0.0
  4. “Can AI customer support software automatically classify, prioritize, and route incoming tickets?”0.0
  5. “What are the best AI support tools for email, chat, social media, and phone support in one platform?”0.0

Every question, every engine

15 questions · 50 answers · you appear in 5 · Zendesk in 38

  1. “What are the best AI help desk and customer support platforms for automating ticket triage and routing?”ChatGPT: absentClaude: absentPerplexity: cited youGoogle AI Overviews: no answer
  2. “Which AI customer support tools can draft and send accurate replies to customers?”ChatGPT: absentClaude: absentPerplexity: absentGoogle AI Overviews: no answer
  3. “What is the best AI help desk software for resolving repetitive support cases autonomously?”ChatGPT: absentClaude: absentPerplexity: cited youGoogle AI Overviews: absent
  4. “How do Zendesk, Freshdesk, Intercom, and Salesforce Service Cloud compare for AI-powered customer support?”ChatGPT: absentClaude: absentPerplexity: absentGoogle AI Overviews: no answer
  5. “What are the top AI customer support platforms for omnichannel support in 2026?”ChatGPT: absentClaude: cited youPerplexity: absentGoogle AI Overviews: no answer
  6. “Which AI help desk tools can reduce support backlogs and improve response times?”ChatGPT: absentClaude: absentPerplexity: absentGoogle AI Overviews: cited you
  7. “What should I look for when choosing an AI customer support platform for an existing help desk?”ChatGPT: absentClaude: absentPerplexity: absentGoogle AI Overviews: no answer
  8. “Can AI customer support software automatically classify, prioritize, and route incoming tickets?”ChatGPT: absentClaude: absentPerplexity: absentGoogle AI Overviews: absent
  9. “What are the best AI support tools for email, chat, social media, and phone support in one platform?”ChatGPT: absentClaude: absentPerplexity: absentGoogle AI Overviews: no answer
  10. “How does Intercom compare with Zendesk for AI-assisted ticket resolution and customer service automation?”ChatGPT: absentClaude: absentPerplexity: absentGoogle AI Overviews: absent
  11. “Which AI help desk platforms integrate well with Freshdesk or Salesforce Service Cloud?”ChatGPT: absentClaude: absentPerplexity: absentGoogle AI Overviews: no answer
  12. “What AI customer support software is best for a growing support team handling high ticket volumes?”ChatGPT: absentClaude: absentPerplexity: cited youGoogle AI Overviews: no answer
  13. “How much can AI help desk automation reduce response times and support staffing costs?”ChatGPT: absentClaude: absentPerplexity: absentGoogle AI Overviews: absent
  14. “What are the best platforms for deploying AI agents that resolve common customer support requests without human intervention?”ChatGPT: absentClaude: absentPerplexity: absentGoogle AI Overviews: no answer
  15. “Which AI customer service tools offer the best balance of autonomous resolution, human handoff, and oversight?”ChatGPT: absentClaude: absentPerplexity: absentGoogle AI Overviews: no answer

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FAQ + JSON-LD, a “you vs Zendesk” page, and a checklist — generated from this scan.