across ChatGPT, Claude, Perplexity, Google AI Overviews
ChatGPT
11.3
15/15 answered
Claude
4.7
15/15 answered
Perplexity
14.0
15/15 answered
Google AI Overviews
2.7
11/15 answered
AI Overview appeared on 11/15 searches
Share of voice
Zendesk24%Seen in 63% of answers · cited 31%
LiveChat21%Seen in 54% of answers · cited 28%
Intercom20%Seen in 61% of answers · cited 13%
Crisp15%Seen in 38% of answers · cited 23%
Tidio15%Seen in 52% of answers · cited 5%
tawk.to Live Chat (you)6%Seen in 23% of answers · cited 0%
Prompts you're losing
“How does Intercom compare with Zendesk for live chat and customer support?”0.0
“LiveChat vs Tidio: which platform is better for website engagement and lead conversion?”0.0
“What live chat software has the best AI chatbot features for automating customer answers?”0.0
“Which live chat platforms offer the best routing, assignment, and collaboration features for support teams?”0.0
“What should I look for when choosing live chat software for a high-traffic website?”0.0
Every question, every engine
15 questions · 56 answers · you appear in 13 · Zendesk in 35
“What are the best live chat software tools for engaging website visitors in real time?”ChatGPT: named youClaude: absentPerplexity: named youGoogle AI Overviews: named you
“Which live chat platforms are best for providing customer support across email, social media, and messaging channels?”ChatGPT: absentClaude: named youPerplexity: absentGoogle AI Overviews: no answer
“What is the best live chat software for converting website visitors into customers?”ChatGPT: named youClaude: absentPerplexity: named youGoogle AI Overviews: no answer
“Which live chat tools are best for managing team conversations and shared customer inboxes?”ChatGPT: absentClaude: absentPerplexity: named youGoogle AI Overviews: absent
“What are the top live chat software options for small businesses in 2026?”ChatGPT: named youClaude: absentPerplexity: named youGoogle AI Overviews: no answer
“How does Intercom compare with Zendesk for live chat and customer support?”ChatGPT: absentClaude: absentPerplexity: absentGoogle AI Overviews: absent
“LiveChat vs Tidio: which platform is better for website engagement and lead conversion?”ChatGPT: absentClaude: absentPerplexity: absentGoogle AI Overviews: absent
“What live chat software has the best AI chatbot features for automating customer answers?”ChatGPT: absentClaude: absentPerplexity: absentGoogle AI Overviews: absent
“Which live chat platforms offer the best routing, assignment, and collaboration features for support teams?”ChatGPT: absentClaude: absentPerplexity: absentGoogle AI Overviews: absent
“What should I look for when choosing live chat software for a high-traffic website?”ChatGPT: absentClaude: absentPerplexity: absentGoogle AI Overviews: no answer
“What are the best omnichannel live chat tools for supporting customers across web, email, and social messaging?”ChatGPT: absentClaude: absentPerplexity: absentGoogle AI Overviews: absent
“Which live chat software integrates best with CRM systems and sales workflows?”ChatGPT: absentClaude: absentPerplexity: absentGoogle AI Overviews: absent
“Crisp vs Intercom: which is better for managing team conversations and customer inboxes?”ChatGPT: absentClaude: absentPerplexity: absentGoogle AI Overviews: absent
“What are the top live chat tools for capturing leads and increasing website conversion rates?”ChatGPT: named youClaude: absentPerplexity: absentGoogle AI Overviews: absent
“How much does live chat software cost, and which options offer the best value for growing support teams?”ChatGPT: named youClaude: named youPerplexity: named youGoogle AI Overviews: absent
Your top fixes
Publish a comparison page targeting “How does Intercom compare with Zendesk for live chat and customer support?”
Page outline, headings, and JSON-LD schema tuned to win this prompt. Included in the full fix plan.
Add an FAQ block answering “LiveChat vs Tidio: which platform is better for website engagement and lead conversion?”
Copy-ready FAQ with FAQPage JSON-LD markup. Included in the full fix plan.
Ship an llms.txt so AI engines describe tawk.to Live Chat accurately
A generated llms.txt tailored to your product and use cases. Included in the full fix plan.